Refund and Return Policy

This Refund and Return Policy complies with the U.S. Federal Trade Commission (FTC) regulations regarding mail, internet, or telephone orders, as well as applicable U.S. state consumer protection laws. This policy applies to all purchases made on the official Swank Men's Fashion website.

1. Return Eligibility and Timeframe

We accept requests for returns and exchanges within 30 business days of the order delivery date. All returned items must be unused, unwashed, undamaged, and in their original condition, with all original tags and packaging intact. Items showing signs of wear, stains, damage, or missing tags are not eligible for a refund or exchange.

2. Non-Returnable Items

The following items are considered "Final Sale" and cannot be returned or exchanged:

- Clearance items and discounted promotional items

- Items damaged due to improper use, washing, or alteration by the customer

- Items returned after the 30-day return window

3. Return Process

To request a return, please contact our customer support team at info@swankmensfashiona.com with your order number and return request. We will review your request and provide return instructions within 24 hours. Please do not ship items back without prior authorization from our team.

Unless the item is defective, damaged upon delivery, or shipped in error by us, the customer is responsible for return shipping costs.

4. Inspection and Processing

Upon receipt and inspection of the returned item, we will verify its eligibility for return. Refunds for approved returns will be processed within 1–3 business days. The time it takes for the refund to appear in your account depends on your payment provider's processing times and may take up to one billing cycle.

5. Refund Method

All approved refunds will be issued to the original payment method used at checkout. We do not offer cash refunds, third-party payment refunds, or offline refunds.

6. Damaged, Defective, or Incorrect Items

If you receive an item that is defective, damaged, or incorrect, please contact us within 7 days of delivery and provide photos documenting the issue. Depending on the circumstances, we will provide a full refund, a free replacement, or an exchange, with no additional shipping fees charged.

7. Order Cancellation

Orders may be cancelled for a full refund prior to entering the shipping process. Once an order has entered the processing stage or has been shipped, it cannot be cancelled; customers must follow the return process after receiving the package.

8. Policy Updates

Swank Men's Fashion reserves the right to update this refund and return policy at any time. Changes become effective immediately upon publication on the official website.